Return Policy

Mister LUX 30-Day Money Back Guarantee

  • If you are not completely satisfied with your purchase, you can return your item by mail within 30 days after date of delivery for a full item refund issued in the original form of payment.

Return Requirements

  • You must have a valid order number.
  • Return item(s) must be in their original packaging without any missing contents
  • Return item(s) must be in like-new resalable condition
  • Refunds are for product only. Original shipping charges are non-refundable
  • Mister LUX, Inc. is not responsible for return shipping charges
  • Return item(s) may be subject to a 15% restocking fee

How to Request a Refund

  • Submit a return request to Returns@Mister-Lux.com.
  • Please provide your original order number and the reason for return.
  • You will receive an email confirmation for your return request which will include your return request number. Please allow up to 48 hours for your return request to process.
  • Once you ship your return, please allow up to 15 days for your package to reach our facilities and be processed with our RMA team. You will receive an email confirmation of your credit once it has been issued.

*All Final Sale and Promotional items are not eligible for Returns, Exchanges, or Warranties.


*Mister LUX, Inc. is not liable for any Lost or Stolen return packages during transit/delivery.

Please send returns to:

Mister LUX
Attn: RMA Department
PO Box 1735 
Bellevue, NE 68123 

*If you need to reach us on the phone please call: (800) 840-4895